At ColibriArt

Dear Customer,

By accessing www.ColibriArt.co.uk website implies your acceptance for personal data to be collected and stored by Colibri Art Ltd, in accordance with the clauses presented in this policy. Colibri Art Ltd is the collector and sole owner of the personal data provided by its Customers. The personal data collected by Colibri Art Ltd  will be stored on a secure server. Colibri Art Ltd undertakes not to disclose any personal data to third parties through sale, partial disclosure or rental. Personal data will be collected through various means and specific tools available on our website that will be filled by the Customer. The personal data collected will be used for the purpose of identifying the Customer and for marketing and advertising purposes, only with the Customer’s consent. Any change in the terms of this policy will be communicated to Customers by email, so that they will always be informed about the information collected, its use and the circumstances, if any, in which they can be made public. Customers may or may not agree with the use of information for other purposes, personal data will be used in accordance with the policy under which they were collected. In case the Customer does not agree with a change of the Privacy Policy, he or she will have the possibility to request the deletion of his account from the Company’s database.

Newsletter

There are areas on our website that require registration (user account) or subscription (newsletter). In the newsletter’s case, each edition / alert also contains the way to unsubscribe; Once this option is accessed, the unsubscription will be applied immediately, without further confirmation from the Customer. Depending on the type of registration (user account, newsletter subscription), the Customer may be asked for data such as: first name, last name, email, address, company etc. This data is used for identification, validation or completion of the user account or for marketing and advertising purposes.

General Data Protection Regulation

G.D.P.R. provides a more transparent and secure process of personal data collecting management, data we all provide when buying online. Below you will find a detailed description of the data we collect when you subscribe to the Newsletter, but also the data we collect for processing orders, etc. You will also be able to find out exactly what we do with this data and how you can access it at any time. At any time you have two options: you can choose to unsubscribe from our Newsletter and all your data will be automatically deleted or you can choose to COMPLETE YOUR ONLINE PROFILE with the data you want to store. Regardless of the option selected, Colibri Art Ltd has NOT shared and will never share your data; to third parties other than the courier companies used to deliver your orders..

What personal details we do collect:

– First and Last Name: for invoicing.
– Delivery address: for invoicing and for the courier service to deliver your order.
– Email address: to keep you updated about your order’s status.
– Phone number: to contact you regarding your order.

For what else do we use this data:

– We are using it to send you our Newsletter by e-mail – At your request, we  use your e-mail address to send you a personalized offer.
– We use your phone number to contact you by telephone in case you explicitly request this; or to communicate more details regarding your request.
– WE WILL NEVER contact you by telephone with unrequested promotions or offers.
– WE WILL NEVER use your e-mail address to contact you unsolicited after you have unsubscribed from our Newsletter.
For any requests you may have regarding the exercise of your rights; or upon withdrawal of consent, as well as to address any other questions regarding those communicated herein; you can contact Colibri Art Ltd at contact@ColibriArt.co.uk, in the attention of the Data Protection Officer.  

Detailed information regarding personal data processing

In this section we would like to inform you about the processing of your personal data and about your rights regarding General Data Protection Regulation.

Data processing liability

Colibri Art Ltd is liable for personal data processing.

What personal data do we collect?

In order to fulfil the processing purposes defined below, we process both the personal data provided directly by the customer at the time of placing the order and other personal data, which was provided to us by third parties, as well as data that we generate based on their processing. This data can be classified in the following categories: Identification data: first name, last name, date of birth, etc. Contact details: home / delivery address, postcode, e-mail address, mobile phone number, etc.

Why do we process your data and what legal grounds do we have?

• To fulfil an online contract (order)
• Booking and selling of products online.
• Marketing and advertising.
• For financial-accounting management purposes.
• For internal audit or financial audit purposes.

If you want to participate in our loyalty programs for active customers, in various competitions and raffles, in satisfaction surveys regarding the contracted services, to receive newsletters (by e-mail, we need your consent in order to process the data for this purpose. If you have granted it to us, you are entitled to withdraw this consent at any time, for one or all of the processing operations presented above, without indicating any reason, by a written request sent to contact@ColibriArt.co.uk

To which recipients or categories of recipients do we transmit your data?

Service providers. To our service providers, who act as persons empowered by the operator, and strictly based on the documented instructions received from us. Third parties that have access to this data: Our courier service providers. Public institutions requests. In special cases, we must provide information regarding the personal data if we are required to do so by law or a court order, insofar as this is necessary for the purpose of criminal investigation, the fulfilment of the legal tasks of the information services or for the purpose of obtaining the intellectual property rights. Web Analytics and Social Plugins analysis service We are using online market analysis services for statistical purposes as well as to make offers according to the behaviour and preferences of our users. These web analytics services use so-called “cookies” (see the cookie policy document). We also use plugins from social network operators (e.g.: www.facebook.com) for the same purposes.

For how long do we store your data?

We keep your data only for the duration required for the accomplishment of the aforementioned purposes or if there is a legal obligation in this matter.

For data processing that requires your consent, the data will be processed and stored until the date of the consent withdrawal.

If we have concluded a contract with you, then we will comply with the legal obligations to keep the relevant data and documentation, as follows: i) to fulfil the legal obligations of documenting and keeping according to the legislation for preventing and combating money laundering and terrorist financing, we will keep the data for a period of 5 (five) years from the termination of the contractual relations with you. ii) the personal data of our clients that can be found in any supporting documents that are the basis of the records in the financial accounting are kept in the archives of the company Colibri Art Ltd for 10 years from the closing of the financial year in which the supporting documents were prepared. iii) in the defence and exercise of our legal rights and interests, your data required to achieve this purpose will be kept according to the general terms of prescription..  

Your rights regarding the personal data protection

The purpose of data collection is: informing users / customers (Buyers) about the status of their account at www.ColibriArt.co.uk, informing users / customers about the status of orders, evaluating the products and services offered, commercial activities, promoting products and services, marketing, advertising, media, administrative, development, market research, statistics, tracking and monitoring of sales and consumer behaviour. By providing your data in the account creation and / or order form, you declare that you accept unconditionally for your personal data to be included in the ColibriArt database, and you expressly and unequivocally agree that all such personal data to be stored, used and processed territorially unlimited and / or temporarily by Colibri Art Ltd, their affiliates and collaborators for the development and / or the performance by ColibriArt, their affiliates and collaborators of activities such as, but not limited to, commercial activities, by promotion of products and services, marketing, advertising, media, administrative, development, market research, statistics, tracking and monitoring of sales and consumer behaviour.

By reading the Terms and Conditions you have become aware that your rights are guaranteed by law, including the right to information, the right to access data, the right to intervene, the right to oppose, the right not to be subjected to an individual decision, the right to address a court of law in case of a violation of rights guaranteed. At the same time, you have the right to oppose to the processing of your personal data and to request their complete or partial deletion.

Based on a written request, dated and signed, sent at Colibri Art Ltd, Kemp House, 152 – 160 City Road, London EC1V 2NX you can exercise, for free, the following rights: – once a year, you will receive a confirmation that your personal data is processed or not; – to intervene on the data transmitted; – to oppose the data processing for well-founded and legitimate reasons related to their particular situation – to request the deletion of data, except for the situations exclude by law. Thus, colibriart.co.uk can notify users / customers about current offers through newsletter and can send greetings, gift vouchers or other special messages. Colibriart.co.uk does not promote SPAM. Any user / customer who has explicitly provided his email address on the colibriart.co.uk website may opt to delete it from our database. The information you provide will be used for the purpose for which you provided it, to administer, support and evaluate our services and to prevent violations of our security, law and contractual terms.

Also, ColibriArt may provide your personal data to other companies with whom it is in a partnership relationship, but only on the basis of a  full confidentiality commitment from them, which guarantees the data is being kept safe and that the provision of personal data is made according to the current legislation, as follows: marketing services providers, courier services, payment / banking, telemarketing or other services, other companies with which we can develop common programs to offer our products and services on the market, insurers. Your personal information may also be provided to Solicitor Office, the Police, the courts and other authorized bodies of the state, based on and within the limits of the legal provisions and as a result of certain formulated requests.

You have the following rights regarding the protection of your data:

The right to be informed

Your right to receive information regarding the processing operations performed by us on your data. The observance of this right is achieved through the present information;

Right of access

Your right to obtain from us a confirmation whether or not we process personal data concerning you and, if so, access to the respective data and the provision of specific information regarding their processing;

The right to rectification

Your right to obtain from us, without undue delay, the rectification of inaccurate data concerning you or the completion of personal data that is incomplete;

The right to delete data

Your right to obtain, without undue delay, the deletion of personal data concerning you, to the extent that the following conditions provided by the GDPR are fulfilled: (i) personal data no longer necessary for the purposes for which they were collected or processed by us; (ii) withdraw your consent for data processing based on consent; (iii) you oppose the processing of personal data carried out by us. You can oppose only the processing which has as legal basis the realization of our legitimate interests, for which we have no interest and legitimate reasons that prevail in the processing; (iv) your data has been processed illegally by us; (v) your data must be deleted in order to comply with a legal obligation incumbent upon us;

The right of data portability

Your right to receive from us the personal data that concern you and which you have provided us directly, in a structured format, currently used and which can be read automatically, as well as to transmit this data to another operator, when the technical means allow this. You may exercise this right only when the processing is based on your consent or when processing is carried out by automatic means..

The right to oppose

Your right to oppose, for reasons related to the particular situation you are in, the processing carried out by us having as legal basis the achievement of our legitimate interests. If you oppose such processing, we will no longer process your personal data, unless we can demonstrate that we have legitimate and compelling reasons that justify processing and prevail over your interests, rights and freedoms or that the purpose is finding, exercising or defending our right in a court of law.

The right not to be the subject of a decision based solely on automatic processing, including the creation of profiles (any automatic processing that uses personal data to evaluate certain personal aspects of you, such as payment behaviour, financial situation, traffic behaviour, etc.), which produces legal effects that affect you or affect you to a significant extent.

In order to respond to the above requests, we could be requesting additional information necessary to confirm your identity. After confirming your identity, we will provide you with an answer to the request sent in order to exercise the above rights, within a maximum of one month from the date of receiving your request.

For the exercise of the above rights, you can send a written request by e-mail at contact@colibriart.co.uk

You also have the right to file a complaint with the Information Commissioner’s Office. Last but not least, for any questions regarding the information contained in this notice, you can contact us at: contact@colibriart.co.uk.